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How indbet Handles Your Personal Data

At indbet, your personal data belongs to you — and we treat it that way.

Data collected only for account operationsUPI, Paytm and PhonePe transaction records securedNo data sold to third partiesAccount holders may request data accessCookies managed by you
indbet How indbet Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we hold your data, want to request a copy of it, or need to report a concern about how your information has been handled, our…

Privacy Email Write to our dedicated privacy address at [email protected]. Include your registered account email so we can verify your identity before processing any data request or correction.
Live Chat Our support chat is available around the clock. Start a chat session from the indbet.co help page and select the Privacy category to route your query directly to the data-handling team.
Postal Address For formal written requests, send correspondence to our registered address listed at the bottom of indbet.co. Include a copy of your identity document to help us verify and process your request promptly.
HOW WE PROTECT YOUR DATA

Data Handling, Security and Your Account

We have put specific technical and operational controls in place across every stage where your data moves — from the moment you create your account to the day you ask us to…

Data We Collect

We collect your name, email, mobile number, date of birth and KYC documents at registration. During transactions, UPI VPA identifiers, Paytm wallet references and PhonePe transaction IDs are recorded for reconciliation and fraud prevention.

Cookie Management

When you visit indbet.co, session cookies track your login state and preference cookies remember your language and lobby layout choices. You may disable non-essential cookies through your browser settings at any time without losing account access.

Account Security Measures

We use TLS encryption on all data in transit and AES-256 encryption for stored account data. Password hashing means even our internal team cannot read your credentials; only a verified reset flow can change them.

Retention Periods

Active account data is held for the duration your account exists plus seven years, in line with financial record-keeping requirements under Indian law. Anonymised analytics data may be kept longer for platform performance monitoring.

Third-Party Sharing

We share data only with processors essential to running your account — payment networks like UPI and Paytm, KYC verification services and fraud-detection partners. We never sell or rent your data to advertisers or data brokers.

Requesting Changes

You may request access to, correction of, or deletion of your personal data at any time by emailing [email protected]. We will verify your identity, then complete the request within thirty days and confirm the action in writing.

Privacy Policy — Frequently Asked Questions

The questions below cover the most common data-rights concerns raised by account holders in India. If your question is not listed here, reach out via [email protected] and we will respond within five working days.

We collect your full name, email address, mobile number and date of birth during registration. KYC verification may require a government-issued ID. Once active, your deposit and withdrawal transaction references — including UPI VPA and Paytm identifiers — are also recorded.

We share data only with service providers directly necessary to operate your account — such as UPI, Paytm and PhonePe payment rails, KYC verification partners and fraud-screening tools. We do not sell, rent or trade your personal data to any advertiser or data broker.

After account closure, we retain your records for seven years to satisfy financial and legal obligations under Indian law. Once that period ends, your identifiable data is permanently deleted or fully anonymised in our systems.

Email [email protected] from your registered address and include a subject line reading 'Data Access Request'. After identity verification, we will send you a structured copy of your personal data within thirty calendar days.

Yes. Send a correction or deletion request to [email protected]. We will verify your identity, make the requested changes and confirm completion in writing within thirty days. Some data may be retained where legal obligations require it.

We use session cookies to maintain your login, preference cookies for lobby and language settings, and analytics cookies to improve site performance. Non-essential cookies can be disabled through your browser; this does not affect your ability to log into your account.

Our policy applies wherever local law permits access to indbet.co. Eligibility to use our services depends on your local legislation. If any part of our service is restricted in your region by local law, the relevant sections of this policy apply only where access is lawful.